We recommend booking 7–10 days before your move to secure your preferred delivery date. We may be able to accommodate last-minute requests depending on availability, so feel free to contact us.

Additional reusable moving totes are available for $9 each. Add them when booking or contact us before delivery to update your order. Extra totes are subject to availability.

Each package includes a two-week rental period. Extensions are available when requested before your scheduled pickup date. Additional weeks start at $25, depending on the number of totes in your package.

You do not need to deep-clean the totes. Please empty them completely, remove labels and personal belongings, and wipe up any spills or excessive dirt. We clean and sanitize every tote before the next rental.

Standard delivery and pickup are included within our regular service area, including Seattle, Bellevue, Kent, Renton, Tacoma, and nearby communities. Additional fees may apply for locations outside the service area or properties requiring special access. Enter your ZIP code or contact us to confirm availability.

Our durable plastic moving totes have attached lids that provide better protection from light rain than standard cardboard boxes. However, they are not completely waterproof and should not be left outside, submerged, or exposed to heavy rain for extended periods.

Cancel at least seven days before delivery for a full refund. Cancellations made between three and six days before delivery receive a 50% refund. Payments are nonrefundable within 72 hours of delivery, but we may allow one reschedule based on availability.